Case Study: Freedom Bakery reduces errors and cuts admin with Cybake Bakery Software

Freedom Bakery - Customer Case Study

Freedom Bakery, a social enterprise wholesale bakery in Glasgow, faced challenges with errors and inefficiency from using Excel spreadsheets to manage its orders and customer base. To support its growth and social mission of providing employment opportunities, the bakery needed a more robust system and turned to Cybake bakery software.

Cybake provided a centralized solution for importing orders, managing customer relationships (CRM), and generating reports. The implementation of Cybake's online ordering and its integration with Xero for automated invoicing saved the bakery approximately £400 per month in admin costs. Using Cybake, Freedom Bakery grew its weekly active customer base from 25-30 to 100 businesses, enabling its expansion.

Freedom Bakery

Matt Fountain

Founder