Case Study: a leading occupational health provider cuts onboarding time by 50% with Cybage's self-serve healthcare platform

Leading Occupational Health Provider cuts onboarding time by 50% with Cybage

The client, a leading occupational health provider based in the U.S., sought to enhance its digital healthcare platforms, including an employee health management app and a medical record system. They needed to add new features, improve performance, and manage over 50 annual releases, while also requiring robust manual and regression testing. To address these challenges, they partnered with vendor Cybage for technology solutions.

Cybage implemented new functionalities using technologies like SignalR and caching to optimize performance and improve API response times. They developed a self-serve onboarding tool and revamped the application's look and feel. As a result, Cybage helped cut customer onboarding time by 50%, achieved over 95% success rates in automation tests, and ensured consistent release quality with minimal rollbacks for the client's production applications.