Case Study: a hospitality chain improves test execution time 4x with Cybage

Hospitality Solutions Provider improves test execution time 4x with Cybage

Cybage was engaged by a hospitality solutions provider, a major hospitality chain operating nearly 1,300 lodging locations, to address several critical challenges. The client was facing revenue leakages, a slow response time affecting customer transactions, and a lack of QA testing efficiency characterized by high defect leakage and sub-optimal test execution times. They also needed to ensure compliance with the Americans with Disabilities Act.

Cybage implemented a comprehensive suite of domain-specialized testing services. Their solution included end-to-end and automated testing for revenue channels like the mobile app and web booking engine, regression suite automation for third-party applications, and specialized cyclone testing. This effort resulted in a 4x improvement in test execution time and a 15% drop in production defects. Furthermore, Cybage helped the client achieve a 10% revenue increase, zero defect leakage, and secure ADA certification for their booking platform.