Case Study: a global travel leader achieves stronger cost control and operational resilience with Cybage’s AI and cloud modernization

Global Travel Leader expands disruption management across 122 airports with Cybage

Cybage partnered with a global travel leader, a company with over four decades of experience in crew accommodations management. The client faced significant challenges in managing flight disruptions, which caused last-minute surges in hotel bookings, escalating costs, and operational strain. They needed a centralized solution to modernize their IT ecosystem and gain better control over this process.

Cybage developed a solution involving end-to-end data preparation and built a baseline predictive model tailored to the use case. They migrated the solution to a cloud environment, optimized data workflows, and integrated various data sources to improve prediction accuracy. This empowered the client's operations teams with predictive pricing alerts, enabling proactive management of hotel demand. As a result, Cybage helped the client expand coverage across 122 US airports, standardize disruption management, and reduce last-minute booking costs.