Case Study: a Singapore-based postal services provider achieves 40% higher delivery productivity with Cybage's mobile last-mile delivery solution

Global E-Commerce Provider boosts delivery productivity 40% with Cybage

Cybage helped a global e-commerce provider, a Singapore-based postal services company, address challenges in its last mile delivery operations. The customer needed to reduce productivity loss for its delivery partners, develop a single solution for both postal and logistics delivery, and eliminate delays in pickup and shipment tracking.

Cybage developed a robust Android-based mobile application that integrated with the customer's existing IT ecosystem. The solution provided features like geo-location-based drop finding and real-time track and trace. This resulted in a 40% increase in operational productivity, an 80% decrease in customer support incidents, and significantly reduced IT maintenance costs for the global e-commerce provider.