Case Study: a UK tenant referencing company achieves a more advanced, accurate CRM workflow with Cybage

a UK's leading tenant referencing company leverages Cybage to modernize CRM for 20+ years of tenant checks

Cybage collaborated with a leading UK tenant referencing services company that needed to modernize its system. The client sought a more advanced, accurate, and convenient customer relationship management platform to help letting agents and tenants efficiently track and manage online reference reports.

Cybage customized Microsoft CRM 2013, implementing a secure online application process, a user-friendly interface, and comprehensive reporting features. This solution reduced entry-level errors, expedited invoicing, and provided easy-to-read reports that enabled agents to make better-informed decisions about tenant affordability.