Case Study: a major hotel giant achieves 20% more revenue and 100% brand recall with Cybage

a major hotel giant boosts revenue 20% with Cybage

The customer, a major hotel giant, needed to increase its brand awareness and drive sales across digital platforms like Booking.com and social media. To address this challenge, they partnered with vendor Cybage for digital marketing and transformation services.

Cybage implemented a solution that included in-depth competitor analysis, managing online reviews across multiple platforms, and creating targeted social media campaigns. This strategy produced a 20% increase in incremental revenue, a 9% boost in direct bookings from social media, and ensured a 100% response rate to online feedback, significantly improving the hotel giant's online reputation.