Case Study: a leading HCM platform achieves lower processing costs and better user experience with Cybage technology transformation

a leading HCM platform saves 100% on tax filing costs with Cybage

The customer, a leading HCM platform serving over 300 payroll firms, faced challenges with an outdated user interface, high third-party processing costs, and low application performance. These issues were causing customer dissatisfaction and hindering accessibility. They partnered with vendor Cybage for a comprehensive technology transformation to address these critical business needs.

Cybage accomplished a full tech transformation by migrating the mobile application to React Native and delivering a new, optimized UI. A key solution was developing an in-house tax filing system for the IRS, which eliminated all third-party dependencies. This resulted in 100% cost savings on tax filing processes and allowed over 125,000 users to file directly from the platform. The transformed HCM platform, delivered by Cybage, is now highly performant, scalable, and supports their entire client base across the USA.