Case Study: a leading global FinTech player achieves swift, seamless merchant onboarding with Cybage

a leading global FinTech player achieves 99.91% service availability with Cybage

The customer, a leading global FinTech player and one of the world's largest merchant acquirers, faced the challenge of providing seamless and swift onboarding for new merchants. They needed to offer different APIs for easier integration, reduce operational costs, and improve the overall payment completion process. To address this, they engaged the vendor Cybage for product engineering services.

Cybage developed a comprehensive suite of customized solutions, including different APIs, a dispute management system, a payment page builder, and a smart routing module. This technical implementation enabled the swift and seamless onboarding of merchants onto the platform. The results were significant, with Cybage helping the client process 500 million instant payments and achieve a 99.91% services availability rate, all while supporting 17 billion annual payment transactions.