Case Study: a global travel technology leader achieves streamlined sales operations and faster quoting with Cybage's Salesforce integrations

a global travel technology leader boosts productivity 25% with Cybage

The customer, a global travel technology leader, sought to automate and simplify its sales credit and quoting workflows to improve efficiency and reporting accuracy. Their key challenges included a lack of visibility across applications, manual processes for managing product changes, and data shortfalls. To address this, they partnered with vendor Cybage for a solution involving Salesforce integrations.

Cybage delivered seamless Salesforce integrations, connecting platforms like Zuora CPQ and Oracle E-Business Suite to automate the quote process. This solution provided real-time data synchronization and customizations to overcome system limitations. The results for the customer were significant, including a 25% increase in productivity, 100% tracking of the negotiation process, and a 10x improvement in decision-making speed, all achieved through the work done by Cybage.