Case Study: Global Leading Freight Forwarding and Supply Chain Management Services Provider achieves 200% packing and picking efficiency with Cybage Software

World’s top shipping line & 3PL services company accelerates the packing and picking proficiency to 200% by implementing smart WMS solutions

Global Leading Freight Forwarding and Supply Chain Management Services Provider, a century-old leader in logistics and transportation, needed to eliminate manual, error-prone workflows, streamline high-volume retail distribution, and provide 24x7 IT support for warehouse operations. The company also wanted faster migration from a legacy WMS to a modern platform and better overall KPI performance, and it turned to Cybage Software for help with its WMS and support needs.

Cybage Software customized the Körber K-Motion/HighJump WMS, built EDI integrations, migrated clients from the old system, streamlined distribution center processes, and delivered 24x7 operations and hypercare support. As a result, Cybage Software helped cut IT support costs by 25%, reduce P1/P2 incidents by 85%, lower annual maintenance costs by 20%, and improve packing and picking efficiency by 200% from 25 to 75 lines per hour, with WMS implementation completed across 35 sites in three years.