Case Study: Leading Solution Provider For The Business achieves upgraded retail CRM capabilities with Cybage Software

Leading Solution Provider For The Business - Customer Case Study

Leading Solution Provider For The Business, a global enterprise software company serving Manufacturing, Distribution, Service, Retail, and Hospitality customers, needed to modernize its retail CRM solutions, migrate legacy systems to newer Microsoft technologies, and scale support for growing testing and development demands. It partnered with Cybage Software to address these upgrade, integration, and end-to-end quality assurance challenges.

Cybage Software reverse engineered the existing products, upgraded them to the latest technology stack, added new and enhanced features, and completed a full UI revamp of the CRM system. Cybage Software also built backend processes for customer data management, analytics, and integrated workflows, while providing end-to-end testing support. The result was a modernized retail CRM platform built on .NET Framework 3.0, C#, MSSQL Server 2008, and SSRS 2008, improving the client’s ability to scale and maintain product quality.