Case Study: Leading Postal Carrier Company achieves 99% inventory and dispatch accuracy with Cybage Software

Leading Postal Carrier Company - Customer Case Study

Leading Postal Carrier Company, a long-standing postal services provider in Singapore and the Asia Pacific region, needed to transform from a traditional carrier into a third-party logistics and eCommerce fulfillment provider. Cybage Software helped the company build and integrate eCommerce storefronts across platforms such as Magento, NetSuite, and Shopify, alongside supply chain and warehouse capabilities.

Cybage Software implemented an integrated solution connecting the eCommerce sites with Körber WMS, ERP systems, carrier booking, and last-mile delivery tools, plus real-time dashboards and mobile tracking. The result was support for 130 brands, a new web store go-live in four weeks, 40% improved operational productivity, 50% higher order picking accuracy, 80% fewer customer support incidents, and 99% inventory and dispatch accuracy.