Case Study: A Leading Hospitality Technology Provider achieves 20% higher onboarding efficiency with Cybage Software

How we transformed the legacy Central Reservation System of a leading hospitality technology provider

Leading Hospitality Technology Provider, a prominent cloud-based hospitality solutions company, needed to modernize its legacy Central Reservation System (CRS) while improving integrations, security, and operational efficiency. The customer also wanted to make it easier for large hotel chains to centrally manage rates and inventory, all while maintaining the CRS until sunset.

Cybage Software transformed the monolithic CRS into an API-based architecture, added a faster onboarding process, modernized the user experience, and automated build and deployment with Jenkins and Deployer. Cybage Software also strengthened security with multi-factor authentication and rate-update thresholds, delivering a 20% increase in onboarding efficiency, 30% data storage savings, a 10% reduction in system load, 100% adherence to parent security standards, and a 10–15% reduction in build and deployment effort.