Case Study: Leading 3 PL & Freight Forwarder achieves automated warehouse operations with Cybage Software

HighJump WMS automates operations for a leading 3 PL & Freight Forwarder in Asia

The Leading 3 PL & Freight Forwarder in Asia was struggling with manual warehouse operations on a legacy WMS across five sites, which lowered throughput, slowed new customer onboarding, and caused inventory, data, and billing inaccuracies. They selected Cybage Software and HighJump WMS to find a tier-1 warehouse management solution and an implementation partner with strong logistics process expertise.

Cybage Software implemented end-to-end automation for inbound, outbound, counts, and VAS processes, along with yard management, KPI dashboards, real-time visibility, integration layers, and 3PL billing modules. The result was better customer service levels, improved location and inventory accuracy, more efficient labor utilization, and more accurate billing for customers.