Case Study: Leading Car Rental Company achieves improved revenue, efficiency, and scalability with Cybage Software

Cybage modernizes the legacy rate management platform of a car rental rate positioning innovator

Leading Car Rental Company, a car rental rate positioning innovator and early provider of web rates to the industry, needed to simplify complex rate management, improve scalability, and give consumers easier access to online help while supporting sophisticated rate-rule dependencies. Cybage Software was engaged to modernize the legacy rate management platform and deliver a more agile, maintainable solution.

Cybage Software built a rules engine for accurate rate suggestion and auto-positioning, added bulk updates and rate shopping across all search scenarios, created downloadable online help documents, and upgraded the legacy application on newer technologies and a cloud platform. The result was a 15% revenue lift from the new rate positioning tool, a 50% reduction in maintenance efforts, a 30% increase in rate management efficiency, and a 70% drop in support calls.