Case Study: Leading Hospitality Tech Provider achieves 33% higher hotel efficiency with Cybage Software

Cybage helped a new age Hospitality Technology Provider to increase the hotel efficiency rate by 33%

Leading Hospitality Tech Provider needed better ways to track in-house maintenance, repair, and guest requests, along with greater visibility into complaints and preventive maintenance. Cybage Software was brought in to help improve workflow efficiency across housekeeping and operations, using a more automated and mobile-friendly approach.

Cybage Software implemented a system to log, track, and assign work orders, automate housekeeping task assignment, and support real-time updates through an Android/iOS-compatible app integrated with PMS. The result was a 33% increase in hotel efficiency, $148M in profit from automating housekeeping assignments, reduced guest room complaints, faster room check-in handling, and prevention of 50% worth of potential guest service incidents.