Case Study: Leading Auto Parts Retailer achieves higher efficiency and lower costs with Cybage Software

An auto parts retailer experiences efficiency surgeand cost reduction with körber

The Leading Auto Parts Retailer worked with Cybage Software to modernize its fulfillment operations. The company needed to replace a legacy WMS, improve efficiency, cut operating costs, and integrate a customized Order Management System for priority order fulfillment and returns management.

Cybage Software implemented an end-to-end Körber WMS solution, standardized omni-channel commerce systems, integrated the customized OMS and Microsoft BI for reporting and analytics, and provided ongoing support. The results included a 50% increase in order picking accuracy, an 80% reduction in customer support incidents, a 2x increase in daily order processing, support for 130 brands launching online stores, and lower operating costs.