Case Study: Pilbara Meta Maya Regional Aboriginal Corporation strengthens document management with CY Innovations and Advantage VBM

Pilbara Meta Maya Regional Aboriginal Corporation - Customer Case Study

Pilbara Meta Maya Regional Aboriginal Corporation (PMMRAC), an Aboriginal organization providing essential services in remote Western Australia, faced challenges in managing its information and documents as its staff and business scope grew. Their existing system could not provide the necessary structure and consistency across departments. To address this, they sought a solution from vendor CY Innovations to upgrade their management system and maintain their ISO accreditations.

CY Innovations implemented its ADVANTAGE VBM document and records management solution, which was configured to align with PMMRAC's unique business processes. The deployment included staff training and follow-up auditing. As a result, PMMRAC now has an integrated management system that provides easy access to documents, enforces company standards, and serves as the primary repository for all business knowledge, which was overwhelmingly endorsed by all 50 users.

Pilbara Meta Maya Regional Aboriginal Corporation

Rachael Christensen

Chief Executive Officer