Case Study: Large Australian Energy Company achieves better workforce visibility and cost control with CXC Global and Fieldglass

Partnering with a vendor management system to achieve increased visibility

CXC Global partnered with a large Australian energy company that was managing around 100 contract workers across Australia and needed better visibility, reporting, and control over its non-employee workforce. The customer was struggling with poor data quality, increased compliance and governance risk, inconsistencies in contractor rates and titles, and a manual process with no central source of worker insights.

CXC Global implemented a centrally managed non-employee workforce model in collaboration with the Fieldglass vendor management system (VMS), acting as the implementation partner to help roll out and integrate the platform effectively. The result was improved visibility into costs, tenure, function, and ROI, greater consistency in contractor remuneration, awards, roles, and supplier margins, stronger supplier governance, better risk management, and measurable productivity gains and cost reductions.