Case Study: Multinational Pharmaceutical Company achieves successful SAP rollout orchestration with Cutover

Multinational pharmaceutical company uses Cutover to implement SAP across EMEA

A Multinational Pharmaceutical Company was managing a global SAP platform rollout split by geography, and after using spreadsheets, disjointed processes, messaging channels, and weekly calls for the Americas phase, the team realized they needed better planning, orchestration, visualization, and communication. They turned to Cutover for a more structured way to manage the complexity of the EMEA rollout.

Cutover provided runbooks, rehearsal capabilities, live editing, executive dashboards, and an audit trail to support the program. The company spent nine months planning in Cutover, built runbooks with 3,000 to 4,000 lines and over 4,000 tasks, and completed a full rehearsal before go-live; Cutover reportedly removed 90% of manual communications during orchestration. Wave one of the EMEA rollout was a success, with the company now using Cutover for additional SAP waves and planning to expand it to other use cases.