Case Study: British Multinational Investment Bank streamlines resilience and change management with Cutover

British Multinational Investment Bank - Customer Case Study

British Multinational Investment Bank used Cutover alongside ServiceNow as its CMDB for resilience activities, but needed a better way to bring key service and application data into its recovery plans. The bank wanted more complete, up-to-date context in Cutover without the ongoing manual effort of maintaining duplicate information across systems.

Cutover integrated with ServiceNow to create a regular data feed into Cutover, letting users filter, drill down, and see ServiceNow data directly in their runbooks. Cutover reduced manual upkeep, improved visibility, and made updates available immediately, speeding time to value and enabling richer service recovery plans from day one.