Case Study: Divorce-Online Doubles After-Hours Sales with CustomGPT.ai

Online Legal Services Doubling Sales and Revolutionizing Customer Service

Online Legal Services Limited, which operates the Divorce-Online platform, was losing potential clients every evening and weekend because no one was available to answer out-of-hours enquiries. This immediate lead abandonment to competitors was draining revenue. They turned to the vendor, CustomGPT.ai, to solve this challenge.

CustomGPT.ai implemented a no-code, 24/7 AI legal assistant across three of the company's websites. The solution, trained for six months on verified firm documents to ensure 100% accurate and empathetic responses, instantly engaged after-hours enquiries. This deployment by CustomGPT.ai directly led to a doubling of sales during those out-of-hours periods, recovering previously lost revenue without any additional marketing spend or staff.

Divorce-Online

Mark Keenan

Chief Executive Officer & Founder