Case Study: TaxWorld Achieves 2,000+ Daily Tax Query Resolutions at 98% Accuracy with CustomGPT.ai

How Lean Startup TaxWorld Scaled Rapidly with AI

TaxWorld, a fintech startup serving small accounting firms, faced the challenge of providing accurate, affordable tax research to its clients. Without the budget for expensive incumbent tools or an engineering team, they struggled with a manual, time-consuming research process that hindered their growth. They implemented a solution using CustomGPT.ai to build their AI tax assistant, Ezylia.

Using CustomGPT.ai's no-code platform, TaxWorld built an AI assistant that retrieves citation-backed answers from a verified knowledge base of tax documents. This solution handles over 2,000 queries daily with 98% accuracy, saving over 500 hours per week. For CustomGPT.ai, this enabled TaxWorld to scale rapidly, achieving close to €1 million in annual recurring revenue and expanding their market reach.

TaxWorld

Alan Moore

Founder & Chief Executive Officer