Case Study: VdW Bayern DigiSol streamlines housing sector operations with CustomGPT.ai

50% Faster Compliance Work VdW Bayern DigiSol Streamlines Housing Sector Operations with AI

VdW Bayern DigiSol GmbH, a digital innovation subsidiary within Germany’s largest housing association, faced challenges with fragmented knowledge access and staffing constraints in the highly regulated housing sector. They needed a secure way to help property managers quickly find accurate, compliance-critical information. To overcome AI skepticism, they turned to CustomGPT.ai to build an AI solution that could provide trustworthy, source-backed answers.

The solution was WohWi AI, an assistant powered by CustomGPT.ai and trained on over 3,600 internal documents. Deployed in under two months, it provided users with instant, source-cited responses to complex queries. The results were significant: CustomGPT.ai helped slash document-related task time by 50-60%, accurately answered over 7,000 user queries, and achieved an 84% positive feedback rate, demonstrating transformative efficiency gains.

VdW Bayern DigiSol GmbH

Korbinian Weisser

Managing Director