Case Study: shortyLOVE boosts Klaviyo flow revenue with Customers.ai

shortyLove adds 22% more revenue with Customers.ai

shortyLOVE, a handbag brand designed by a luxury brand powerhouse designer, faced the challenge of increasing the efficiency of its marketing spend and converting more of its online shoppers. To address this, the company turned to the accurate visitor identification service from Customers.ai to capture opportunities they were missing.

By implementing Customers.ai’s platform, which included a Klaviyo integration, shortyLOVE was able to identify new shoppers and known customers with high accuracy. The solution delivered a 77% accuracy rate for anonymous visitor identification. As a result, shortyLOVE generated a 22% incremental revenue lift and achieved a 7.75x return on investment within the first 60 days.

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