Case Study: Agile Offroad boosts email revenue 5.5x with Customers.ai

Agile Offroad sells out inventory in a week with Customers.ai

Agile Offroad, a company specializing in custom vans and RVs, was successfully driving website traffic through inbound marketing but sought to reduce missed opportunities by converting more anonymous visitors into customers. Their challenge was to replicate the success they had with abandoned cart emails with shoppers who had not yet added items to their cart. To address this, they turned to the vendor Customers.ai and its X-Ray Website Visitor Capture tool.

The solution from Customers.ai involved identifying website visitors and automating targeted email outreach based on the specific products and pages they viewed. This strategy allowed Agile Offroad to nurture window shoppers into buyers. The results were significant, including a 60% reduction in cost per lead and a 5.5x increase in email revenue. In their first week using Customers.ai, they sold out their premium product inventory and generated $60,000 in sales, breaking their single-week sales record.

Agile Offroad