Case Study: Nextprint reduces order processing time with Customer’s Canvas

Nextprint reduces order processing time with Customer’s Canvas

Nextprint, a Hungarian print service provider specializing in custom gifts, faced significant challenges with its outdated Adobe Flash-based web-to-print system. The solution failed during peak seasons and could not keep up with customer demand for design changes, which required extensive email correspondence and slowed order processing. They sought a modern alternative to integrate with their OpenCart storefront and turned to the vendor, Customer’s Canvas.

Customer’s Canvas implemented its HTML5 editor, which was integrated with Nextprint's OpenCart store. The solution provided a multi-step, localized editor that allowed end-users to personalize products easily. This integration from Customer’s Canvas drastically reduced order processing time, eliminated the need for lengthy email exchanges, and received positive feedback from customers, especially during the busy Christmas season.

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