Customer Radar
12 Case Studies
A Customer Radar Case Study
Pure SEO used Customer Radar to help Impression Dental Group measure and maintain its customer-centric approach, while making it easier for patients to share positive word of mouth through online reviews. The group was looking for a simple way to collect feedback, improve patient care, and support long-term growth across its practices.
With Customer Radar, Impression Dental Group collected over 8,500 pieces of feedback in the first three years and used it to improve services and patient interactions. Customer Radar also helped drive a 109% increase in Google review volume across the group, delivering clear, measurable gains in patient engagement and satisfaction.
Jay Harraway
General Manager