Case Study: Benjamin Franklin Plumbing boosts repeat business with Customer Lobby

Benjamin Franklin Plumbing books 5,911 additional jobs with Customer Lobby

Benjamin Franklin Plumbing struggled with an inefficient and time-consuming direct mail and email strategy to retain customers. They needed a faster, automated, and more effective solution, which led them to the vendor Customer Lobby.

Customer Lobby implemented an automated system that identified target customers and sent high-quality, pre-designed postcards. This solution saved Benjamin Franklin Plumbing a significant amount of time and delivered a handsome ROI. The results were substantial, with Customer Lobby helping to book 5,911 additional jobs, generating $4,846,537 in revenue from their existing customer base.

Benjamin Franklin Plumbing