Case Study: 2 Oceans Promotions achieves 50% reduction in order administration time with Customer Focus Enterprise

2 Oceans Promotions Were Able to Reduce Their Order Admin Time By 50% With Customer Focus

2 Oceans Promotions, a promotional products company, faced an outdated server-based order system that limited access and flexibility. Seeking a reasonably priced, technologically advanced cloud solution, they chose Customer Focus Ultimate (an eCommerce website plus full order management system) to replace OrderMaster.

Customer Focus delivered an easy-to-use, web-based platform with responsive support, allowing 2 Oceans to focus on business instead of technology. As a result, order administration time was cut by 50%, operational efficiency improved, and the company experienced sales growth.

2 Oceans Promotions

Max Derrickson

Executive