Case Study: Acquario di Genova reaches the TripAdvisor Top 10 with Customer Alliance

Acquario di Genova collects 3,000+ reviews in 2 months with Customer Alliance

Acquario di Genova, a world-renowned aquarium, sought to enhance its online reputation and global standing. They partnered with the vendor Customer Alliance to proactively collect and manage guest reviews, aiming to improve their visibility and ranking on platforms like TripAdvisor.

Using Customer Alliance's online review collection service, Acquario di Genova implemented a proactive feedback strategy. The solution was highly successful; within just two months, they collected over 3,000 reviews. This effort led directly to the aquarium being recognized as one of the Top 10 Aquariums in the World by TripAdvisor, achieving an impressive 5th place ranking.

Acquario di Genova