Case Study: Golden Corral achieves consistent recipe management across 500 locations with Custom Business Solutions' Recipe Viewer

Golden Corral - Customer Case Study

Golden Corral, a prominent family restaurant chain, faced a significant challenge in managing and distributing approximately 800 recipes across its 500 locations. Their reliance on printed recipe books made it a monumental and inefficient task to keep procedures current and ensure consistent food preparation. The company turned to vendor Custom Business Solutions to implement their NorthStar Recipe Viewer, a digital recipe management system designed to address these operational hurdles.

Custom Business Solutions provided a cloud-based solution that centralized all recipe data, which was then accessible at kitchen workstations. This eliminated the need for hard copies and allowed for instant, system-wide updates. The implementation by Custom Business Solutions ensured recipe accuracy and consistency, which was paramount for Golden Corral's numerous seasonal offerings. The vendor also provided thorough training and ongoing support, leading to more successful product development tests and plans for future automated training.

Golden Corral

Ann Perez

Vice President of Information Technology