Case Study: Morikami Museum & Gardens creates innovative member experiences with Cuseum digital membership

Morikami Museum & Gardens modernizes membership in 2 to 4 weeks with Cuseum

The Morikami Museum & Gardens partnered with Cuseum to modernize its membership program and streamline operations. The goal was to improve the member experience by moving away from traditional plastic cards and creating more innovative and engaging services for its audience.

Cuseum implemented its digital membership solution, which replaced physical cards with mobile passes for Apple and Google Wallet. This provided members with a faster, modern experience for tap-to-scan entry. The solution resulted in measurable outcomes including high adoption rates, improved renewals, significant staff time saved, and increased member satisfaction, all while reducing printing and shipping costs.

Morikami Museum & Gardens