Case Study: Geisinger cuts patient activation time in half with Current Health

Cutting Patient Activation Time in Half for Geisinger’s Chronic Care at Home Program

Geisinger, a Pennsylvania-based integrated health system, needed a faster way to onboard patients into its chronic care at home program and help them confidently use remote patient monitoring technology. Working with Current Health’s care-at-home platform, Geisinger aimed to improve timely access to care, support adherence, enhance the patient experience, and reduce provider burden.

Current Health’s solution, delivered with Best Buy Health’s Geek Squad for in-home device setup and patient education, helped Geisinger cut activation time by 50%—from 96 hours to 48 hours. The program also drove a 19% improvement in wearable adherence, an 18% reduction in technical issues, and a 20% increase in patient NPS, reaching an 89 NPS score.

Geisinger

Karen Murphy

Executive Vice President, Chief Innovation Officer and Founding Director