Case Study: Emerson Improves Employee Wellbeing with CuraLinc Healthcare's EAP

Indiana University - Customer Case Study

Indiana University, a major research university, implemented an employee assistance program (EAP) from CuraLinc Healthcare to support the mental and emotional wellbeing of its large U.S. workforce. The challenge was to move beyond traditional program metrics and instead quantify the EAP's true impact on critical areas like employee productivity, absenteeism, and specific mental health concerns.

CuraLinc Healthcare implemented its EAP service, which utilized clinically validated instruments to measure baselines and outcomes for issues like depression and alcohol use. The solution delivered significant, measurable results: 82% of employees reported improved productivity, 88% of those with depression showed improvement, and employees missed 8.1 fewer hours of work. Furthermore, 88% of employees with alcohol use concerns reported reduced risk, and 96% of participants were satisfied with the CuraLinc program.

Indiana University

Laura Kress

Associate Vice President for Human Resources