Case Study: Dexion reduces unplanned downtime with Cumulocity

Dexion GmbH reduces unplanned downtime with Cumulocity and real-time connected MOVO monitoring

Dexion GmbH, a global warehouse storage and materials handling company, faced challenges with unplanned downtime and inefficient service processes for its MOVO mobile pallet racking systems. The company sought to gain real-time operational visibility to enable predictive maintenance, improve service efficiency, and support compliance. To address this, Dexion turned to the Cumulocity IoT platform.

By implementing Cumulocity, Dexion connected its MOVO systems to gain continuous monitoring and remote diagnostics. The solution provided real-time dashboards and automated alerts, which reduced unplanned downtime, enabled more predictable maintenance, and improved spare parts planning. As a result, Dexion strengthened customer loyalty and laid the foundation for new performance-based service offerings, using data from Cumulocity to also drive future product improvements.

Dexion GmbH