Case Study: Woodbury County 911 Communications Center achieves reliable mission-critical remote monitoring with Cummins PowerCommand 550

Woodbury County 911 Communications Center - Customer Case Study

Woodbury County 911 Communications Center in Sioux City, Iowa needed a highly reliable emergency power solution with remote monitoring for three mission-critical facilities, including its 911 operations and data backup environment. The center also needed documented standby-power testing to meet CALEA accreditation requirements. Cummins provided the PowerCommand 550 Remote Monitoring System to help support those needs.

Cummins implemented the PowerCommand 550 to monitor one 1,000 kW generator and eight automatic transfer switches, giving staff the ability to track, report on, and remotely access system data from one interface. The solution improved maintenance, automated alerts, and simplified weekly testing and monthly reporting, helping Woodbury County better support emergency operations, reduce risk during outages, and maintain accreditation compliance.

Woodbury County 911 Communications Center

Glenn Sedivy

Director