Case Study: Royal United Hospitals Bath NHS Foundation Trust strengthens staff wellbeing and reporting with Culture Shift Report + Support™

Royal United Hospitals Bath NHS Foundation Trust boosts staff reporting with Culture Shift and 48% harassment-abuse reporting

Royal United Hospitals Bath NHS Foundation Trust sought to enhance its workplace culture by improving the reporting of incidents like bullying, harassment, and abuse. Despite positive survey results, a significant gap remained, as only 48% of staff felt comfortable reporting such events, highlighting the need for a more accessible and anonymous mechanism. The trust partnered with Culture Shift to implement its Report + Support™ platform to address this challenge.

Culture Shift's solution was the Report + Support™ system, an online platform enabling staff to report incidents anonymously or with their name. The implementation included comprehensive training and a phased rollout. While specific metrics on the new system's performance are not yet provided, the anticipated benefits include increased psychological safety, empowered managers to take action, and progress towards the trust's strategic goals of fostering a safer and more inclusive environment for its workforce.

Royal United Hospitals Bath NHS Foundation Trust