Case Study: North East Scotland College improves safeguarding and culture change with Culture Shift’s Report + Support™

North East Scotland College improves safeguarding across five campuses with Culture Shift in 1 week

North East Scotland College, a large regional institution with five campuses, faced the challenge of manually managing safeguarding and incident reports across its geographically dispersed locations with limited visibility and tools. This reactive process, handled by a small team using spreadsheets, made it difficult to identify patterns or coordinate responses. To address this, the college partnered with Culture Shift to implement its Report + Support™ platform.

The solution from Culture Shift provided a centralized platform for anonymous and named reporting combined with case management and real-time analytics. This enabled the college to identify trends quickly, respond with targeted campaigns, and update support resources proactively. The implementation led to faster, evidence-led responses to incidents, a change in how the institution approaches learning and development, and a proven ability to handle spikes in reporting during moments of national significance.

North East Scotland College