Case Study: National Theatre drives speak-up culture and proactive misconduct prevention with Culture Shift

National Theatre boosts speak-up reporting with Culture Shift in 2-day turnaround

The National Theatre, a major UK performing arts institution, sought to create a safer and more transparent working environment for its large and diverse workforce, which includes a significant number of freelancers. To address deep-rooted cultural issues and encourage people to speak up about bullying and harassment, they partnered with vendor Culture Shift to implement its Report + Support™ platform.

By embedding Culture Shift's solution, the National Theatre reshaped its reporting processes, revamped policies, and used the platform's data to drive cultural change. The results included a demonstrable increase in reports of lower-level misconduct and, importantly, a rise in face-to-face conversations, indicating the successful creation of a speak-up culture. This provided the organization with a fuller picture of workplace incidents and the actionable insights needed to address issues proactively.

National Theatre