Case Study: Buckinghamshire New University strengthens safeguarding and speak-up reporting with Culture Shift Report + Support™

Buckinghamshire New University boosts safeguarding reports from 10 to 182 with Culture Shift

Buckinghamshire New University faced significant operational challenges in managing student safeguarding concerns, which were handled through a fragmented system of spreadsheets, emails, and individual staff knowledge. This made it difficult to maintain oversight and pull together key details. To address this, the university partnered with vendor Culture Shift to implement its Report + Support™ platform.

The solution provided a centralized, digital system for reporting and managing cases, which was heavily promoted across campus to ensure visibility. The implementation by Culture Shift led to a dramatic increase in reporting, from 10 referrals in its first month to a peak of 182 in a single month. This measurable impact demonstrates a stronger speak-up culture, with students increasingly self-reporting issues and the team able to respond to most cases within 24 to 36 hours.

Buckinghamshire New University