Case Study: American Self Storage boosts efficiency and collections with Cubby

American Self Storage boosts collections in 2 months with Cubby

American Self Storage, a multi-facility self-storage operator, faced significant operational inefficiencies with its legacy desktop software. The system was slow, required separate databases for each facility, and made simple tasks like tenant verification and payment collection frustratingly slow. This hindered collaboration across their growing portfolio and negatively impacted their bottom line. They turned to the Cubby platform for a solution.

By implementing Cubby, American Self Storage unlocked new efficiencies. The platform allowed one manager to easily service multiple facilities, dramatically increasing their management capacity from 90k to 150k-200k square feet per manager. Cubby's tools, including one-click payment links and automated collections, led to record-breaking collections months immediately after onboarding. The solution from Cubby also provided greater control over their web presence and eliminated previous data mismatches, equipping the company to scale effectively without adding headcount.

American Self Storage