Case Study: Pull-A-Part achieves faster, more reliable vehicle hauling with CTG’s native iOS app

CTG Modernizes Pull-A-Part’s Customer Experience with a Native iOS App

Pull-A-Part, an auto parts recycler, faced challenges with an outdated hybrid mobile application for its vehicle hauling service. The app suffered from performance bottlenecks, data extraction errors, and an inefficient user interface. To address these issues, they partnered with vendor CTG for a modernization effort.

CTG developed a new native iOS app featuring an intuitive four-step process for data capture, integrated barcode scanners, and a new mapping interface. The backend was enhanced with multithreaded tasks for faster performance and improved error handling. The solution from CTG provided Pull-A-Part with a stable, user-friendly application that reduced data errors, increased operational efficiency, and delivered a superior customer experience.

Pull-A-Part