Case Study: a global remote gate access control manufacturer achieves faster, more reliable testing with CTG quality assurance

CTG Helped a Security Products Manufacturer Boost Performance with Quality Assurance

The global remote gate access control manufacturer, a US-based security products company, faced significant challenges in ensuring the quality of its complex ecosystem of admin portals, user portals, mobile apps, and various gate devices. Their manual firmware testing processes were exceptionally time-consuming, and the complex integration of systems operating on multiple networks (4G/5G, LoRaWAN) made reliable, high-availability performance difficult to achieve. This hindered their ability to deploy new features quickly and maintain customer satisfaction.

CTG implemented a comprehensive quality assurance strategy that included functional, high-availability, and automated testing. Their solution involved setting up a dedicated lab to replicate the real-time environment, performing exhaustive protocol and packet analysis, and automating API and firmware upgrade processes using tools like JMeter and SIPp. This approach by CTG yielded substantial results, saving 90% in manual efforts per month and 91% in time saved for each test execution. The client achieved faster, more reliable release cycles with zero data loss and a significantly enhanced user experience.