Case Study: MaineHealth achieves faster, more efficient test automation with CTG

CTG Guides MaineHealth Through Testing Transformation

MaineHealth, a not-for-profit family of healthcare providers, faced significant challenges with manual testing of its Epic EHR system. The process was time-consuming and provided insufficient test coverage, which posed risks to patient safety, billing accuracy, and operational efficiency. To address this, vendor CTG proposed a Test Automation Pilot Program utilizing Keysight's Eggplant Digital Automation Intelligence (DAI) to modernize their testing.

CTG’s pilot program automated key workflows, including test patient creation and the full ambulatory process. The solution delivered dramatic results, reducing the time to create a patient by 70% and cutting the ambulatory workflow test time from an average of 12 hours down to just 11 minutes. This successful demonstration of value led MaineHealth to purchase the software and engage CTG for a full implementation, building a strong foundation for their ongoing testing automation strategy.

MaineHealth