Case Study: Velocity Global achieves 90% workflow automation with CTG's MyVista platform modernization

CTG Built a Workforce Management Platform for Velocity Global

Velocity Global, operating through its subsidiary iWorkGlobal, faced significant challenges in scaling its MyVista workforce management platform. The need to implement unique customizations and support multiple third-party integrations for new clients was difficult to achieve at their rapid pace of growth, hindering their global expansion plans. CTG was engaged as the engineering partner to modernize and enhance the platform.

CTG implemented a comprehensive solution that included a cloud strategy upgrade, migration from Angular 1.x to 10.x, and the introduction of CI/CD pipelines. This enhanced the platform's automation capabilities, scalability, and security, enabling its expansion beyond the USA. The results driven by CTG included 90% automation of manual processes, a 93% increase in data accuracy, and a vastly improved user experience that contributed to a high client Net Promoter Score.

Velocity Global