Case Study: Government of Odisha improves grievance redressal with CSM Tech

Government of Odisha speeds grievance redressal with CSM Tech's Mo Sarkar platform

The Government of Odisha sought a more efficient and transparent system for citizen grievance redressal and feedback. To address this challenge, they partnered with vendor CSM Tech to implement an integrated platform called Mo Sarkar.

CSM Tech's solution provided the government with greater insight into citizen sentiments, expediting the grievance process. The implemented system resulted in increased efficiency, accountability, and transparency for the Government of Odisha.

Government of Odisha