Case Study: The Blue Grass Valley Bank achieves IT efficiency and improved customer service with CSI NuPoint

Finding Efficiencies in Outsourced Core Processing

Blue Grass Valley Bank faced a pivotal decision about renewing decades of in-house core processing as platform complexity, regulatory demands and IT staffing pressures grew. After an extensive review of operational costs and service providers, the bank selected CSI NuPoint, a cloud-based hosted core platform run in a data center, to replace its in-house processing.

CSI NuPoint was implemented as a hosted core/data-center solution, eliminating the bank’s backup-site and staffing burdens and removing hidden in-house costs like depreciation and maintenance. The move delivered measurable benefits—stronger reporting capabilities, faster access to customer data, customizable screens, 24x7 support, and freed staff to work on strategic projects—resulting in improved customer service, employee productivity and reduced IT overhead for Blue Grass Valley Bank.

Blue Grass Valley Bank

Anthony Crane

CEO