Case Study: Past Due Credit Solutions achieves secure, white-label debt recovery with CSHARK

Past Due Credit Solutions launches compliant DAAS in August 2022 with CSHARK

Past Due Credit Solutions (PDCS), a UK-based debt recovery company, needed to develop a cutting-edge Digital Affordability Assessment Solution (DAAS) for its clients in the tightly regulated financial sector. Their challenges included creating a complex tool that integrated advanced decision engines, open banking, and conversational AI, making it a white-label product for client branding, and ensuring it met stringent data security and regulatory requirements. They partnered with the software vendor CSHARK to achieve this.

CSHARK implemented the solution using an agile Scrum process, delivering a secure, white-label DAAS tool that was fully customizable for client branding and successfully passed an external regulatory audit. The result was an intuitive product that automated processes, saved man-hours, and was easily usable by end customers. Since its launch, CSHARK successfully delivered the project aligned with PDCS's timeline targets, enabling its entry into the market.

Past Due Credit Solutions (pdcs)